We hope that you will always be happy with everything you buy from BrandFair, but if you are in any way dissatisfied, here’s what to do:

Returns & Exchanges

To minimise our environmental impact we don’t send a return form with every order. You can download the return form here and email it to [email protected] (if you don’t have a printer) or post it together with your items back to:

BrandFair Limited
5 Lancing Road
Orpington, Kent
United Kingdom

Goods must be returned unworn, unwashed and with the original tags on within 28 days of receipt.
If you would like to receive a refund we will credit the amount to your original method of payment, excluding delivery.


Please note that we are not responsible for return postage. When you return goods, please obtain (free) proof of postage from the Post Office as we will not accept responsibility for parcels lost in transit.